Advanced Business Process Analysis and Improvement

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Details: Created: Tuesday, 11 March 2014 11:35; Last Updated: Tuesday, 05 August 2014 17:28; Published: Tuesday, 11 March 2014 11:35; Written by Serap ERSOY; Hits: 3742

Main Information
Course Name	Advanced Business Proccess Analysis and Improvement TechniquesReengineering
Course Code	2.5
Purpose	The purpose of this training is to give step by step explaination of how the business process management and business analysis activities are executed within an organization. This training also aims to to enable the employees to execute the business process improvement activities by themselves by increasing the knowledge of business process improvement techniques within an organization
Duration	3 days (10:00-17:00)
Prerequisites	It is benefitical for the attendents to have experience on quality and performance improvement activities such as Business Process Modeling, Total Quality Management, ISO and EFQM
Who should attend	Employees working in Business Process and Organization, Strategy Development, Business Process Management, Operations Management, Business Process Improvement and Strategic Human Resources functions.

Training Content

Part 01. Business Process Introduction

Part 02. Leadership

Part 03. Organizational Performance Evaluation and Analysis

Part 04. Business Process Perfomance Measurement

Part 05. Analysis and Planning of Improvement

Part 06. Continioues Improvement

Part 07. Business Process Benchmarking

Part 08. Reengineering

Part 09. İmplementation of Improved Business Process

At the end of the training attendants will learn;

How to apply business process management methodology wihin their organization and field of work,
How to evaluate the performance of the organization,
How to measure the performance of business processes
How to analyze and improve performance of the organization and business processes.

Further