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Business Process Modeling , Analysis and Performance Management with MS Visio 2013

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Details
Created: Wednesday, 12 March 2014 15:48
Last Updated: Wednesday, 13 August 2014 14:51
Published: Wednesday, 12 March 2014 15:48
Written by Serap ERSOY
Hits: 7559

Main Information

Course Name

 Business Process Modeling , Analysis and Performance Management with MS Visio 2013

 

Course Code

2.2

Purpose

 The purpose of this training is to inform attendants about how to develop business process maps and inventory by using MS Visio 2013, how to analyze the business process and improve their performance

Duration

 2 days (10:00-17:00)

Prerequisites

 It is beneficial for the attendants to have basic knowledge about business process management and modelling topics. It is necessary to have basic MS Windows and Office software experience.

Who should attend

 Employees working in business process improvement, software/application development, system analysis, performance measurement, quality, operation management functions

Training Content

Part 01. Using Visio - Basics

  • Properties of drawing pad
  • Templates
  • Stencils
  • Shapes
  • Page Formatting
  • Shape Properties
  • Master Shapes
  • Numbering of Shapes
  • Hyperlinks
  • Review and Multi-user environment
  • Reports

Part 02. Category and Modelling Templates

  • Block Diagrams
  • Brainstorming
  • Business Processes
    • Main flowchart
    • Cause- Effect Diagram
    • Operational Flowchart
    • EPC Diagram
    • Summary Diagram
  • Organizational Chart
    • Organizational Chart
    • Organizational Chart Wizard

Part 03. Business Process Management, Modelling, Analysis, and Improvement - Basics

  • Business Process Orientation
  • System analysis modelling approach
  • Modelling hierarchy and structure
  • Activity definition rules
  • Business process / activity dictionary
  • Data collection for business process modeling
  • Critical process identification
  • Business Process Case Analysis
  • Calculation of Business Process Effectiveness Factor
  • Business Process Improvement Methods

Part 04. Business Process Performance Monitoring and Management with MS Visio

 

  • Identification of business process performance indicators on process model
  • Business process performance indicator shape attributes
  • Structure of database record of performance indicators
  • Integration of performance indicator and Visio database
  • Reporting of performance indicators in Visio and communication within the organization

 

Remarks

At the end of the training attendants will learn;

  • How to use the business process modelling techniques available through MS Visio,
  • When to use the modellings objects for each modelling technique.
  • How to model, analyze and improve the business processes within their field of responsibility and organization
  • How to communicate the business process within the organization and enable their effective use,
  • How to monitor business process performances on business processes.

Further

  • All attendants will receive a Training Participation Certificate.
  • All attendants will receive a Printed Training Document.